WA 911
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Help 911 Help You

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Thinking of a career in 911?

Join one of our virtual recruiting events in 2025 and hear from front line employees about this challenging and important career. Upcoming sessions:
  • Friday, 9/19 at 1:00pm
  • Wednesday, 10/22 at 5:00pm
  • Saturday, 11/15 at 10:00am
  • Monday, 12/8 at 2:00pm
No need to RSVP. Just join the Zoom meeting at the scheduled time. Breakout sessions by County will also occur allowing you to ask questions about the centers near you. Watch the "Day in the Life" video filmed at Norcom here.
Join Zoom Meeting

Emergency? Seconds count. Dial 911 for any threat to life or property.


​Calling 911 is a critical step in getting help fast. Here's what you need to know to make sure emergency services can respond quickly and effectively:

Know Your Location

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Your location is the most important piece of information you can provide. Whether you're at home, on the road, or in a park — be as specific as possible. Look for landmarks, street signs, mile markers, or nearby businesses. If you’re calling from a cell phone, the dispatcher might not automatically know your exact location.
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📍 Tip: If you’re unsure where you are, look on your phone’s map app — it may help pinpoint your spot.

Answer Our Questions

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Stay calm and listen carefully. Dispatchers are trained to ask the right questions to get you the help you need — fast and safely. Even if it feels like it’s taking time, help is often already on the way while you're answering questions.
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🗣 Stay on the line, even if someone else is calling for help too.

Trust the Process

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Emergency response is a coordinated system — and you are part of it when you call. Our dispatchers follow proven protocols designed to get you the right kind of help, as quickly as possible. Trust them to guide you.
🔒 Remember: Our goal is to keep you safe and get help to you fast. We’re with you every step of the way.

Three Numbers You Should Know

Three numbers to remember: 911 for emergencies, 988 for crisis support, and 211 for community services. Save these lifelines today.
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Emergency Help​
Mental Health Crisis Support​
Community Services and Resources
Call 911 if you are facing an immediate threat to life or property. This includes:
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  • Medical emergencies
  • Fires
  • Crimes in progress
  • Accidents and life-threatening situations

​Dispatchers will connect you to police, fire, or emergency medical services. Only use 911 for real emergencies to ensure help is available when lives are on the line.
Call or text 988 if you or someone you know is experiencing:
  • A mental health crisis
  • Suicidal thoughts
  • Substance use issues
  • Emotional distress

​988 connects you with trained crisis counselors at the Suicide & Crisis Lifeline. It’s free, confidential, and available 24/7 for anyone in need.
Call 211 to get connected to essential community services. This includes help with:
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  • Housing and shelter
  • Food and utility assistance
  • Mental health support
  • Disaster recovery
  • Transportation and other local programs

Available 24/7, 211 is a free and confidential resource operated by trained professionals who help you find the support you need in your area.
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Contact Us
Find Your Local Agency
WA Emergency Management Division
  • Home
  • About WA State 911
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