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Emergency? Seconds count. Dial 911 for any threat to life or property.
Calling 911 is a critical step in getting help fast. Here's what you need to know to make sure emergency services can respond quickly and effectively:
Know Your LocationYour location is the most important piece of information you can provide. Whether you're at home, on the road, or in a park — be as specific as possible. Look for landmarks, street signs, mile markers, or nearby businesses. If you’re calling from a cell phone, the dispatcher might not automatically know your exact location.
📍 Tip: If you’re unsure where you are, look on your phone’s map app — it may help pinpoint your spot. |
Answer Our QuestionsStay calm and listen carefully. Dispatchers are trained to ask the right questions to get you the help you need — fast and safely. Even if it feels like it’s taking time, help is often already on the way while you're answering questions.
🗣 Stay on the line, even if someone else is calling for help too. |
Trust the ProcessEmergency response is a coordinated system — and you are part of it when you call. Our dispatchers follow proven protocols designed to get you the right kind of help, as quickly as possible. Trust them to guide you.
🔒 Remember: Our goal is to keep you safe and get help to you fast. We’re with you every step of the way. |
Three Numbers You Should Know
Three numbers to remember: 911 for emergencies, 988 for crisis support, and 211 for community services. Save these lifelines today.
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Emergency Help
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Mental Health Crisis Support
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Community Services and Resources
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Call 911 if you are facing an immediate threat to life or property. This includes:
Dispatchers will connect you to police, fire, or emergency medical services. Only use 911 for real emergencies to ensure help is available when lives are on the line. |
Call or text 988 if you or someone you know is experiencing:
988 connects you with trained crisis counselors at the Suicide & Crisis Lifeline. It’s free, confidential, and available 24/7 for anyone in need. |
Call 211 to get connected to essential community services. This includes help with:
Available 24/7, 211 is a free and confidential resource operated by trained professionals who help you find the support you need in your area. |